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Work at XcellHost - Our Mission


Our mission is to provide the best customer experience for mid-size enterprises running mission-critical applications in the cloud, supported by the industry's best team.

We aim to be outstanding in everything we do both as individuals and as a team. Our constantly evolving ambition is to deliver the best hosting services to you and your websites and we use a no-holes barred approached in achieving this.

While constantly working to deliver the best hosting experience, we also take our economic, environmental and social responsibilities seriously. Teamwork is an important part of our strategy. We are very proud to have one of the most talented and diverse teams around. We are friends inside and outside of work and have a genuine desire to help our clients succeed.

Our mission is simple. To consistently deliver the highest quality hosting services to a worldwide audience while maintaining our honesty and integrity in how we do business. We seek to cultivate an environment where our business and our clients can achieve mutual success. We live, sleep and breathe hosting as individuals and as a team, we absolutely love what we do.

Our goal is to serve as an expert guide, leveraging the strength of our proven approach, our infrastructure, and our people. We believe that our business is about much more than delivering services.

  • Integrity
    We communicate openly and honestly, in as straightforward a manner as possible.
  • Dependability
    We've got your back and want you to know we are here for you.
  • Our Golden Rule
    We treat everyone we interact with like a VIP customer.
  • Passion
    Work hard. Play hard.
  • Motivation
    We take challenges head on, with a can-do attitude and solution-oriented attitude.
  • Innovation
    We embrace change and look to innovate at every opportunity.

Productivity, Profitability and Reliablity

Our mission is to provide entrepreneurial individuals and new businesses an affordable solution to website design related services with measurable results in terms of sales, inquiries and/or opportunities. To provide the required and proper technical support and expertise to make their online businesses grow and prosper today and in the future. To reap the full benefits of what the Internet has to offer and ultimately, to be your in-house webmaster.

  • Trouble free
    We have provided our customer with the most extensive and user-friendly support documentations and guided movies on how they can manage and do more with their websites. Additionally, our friendly customer service staff will always be available to give our customer's a thorough guided tour of the services they have with us.
  • Customer-focused
    Our customers will always come first. To achieve this, we provide true 24/7 support to our entire customer base through Live Chat and Ticketing System. Our entire customers will be able to reach our support team any time they need assistance with their web hosting account or their website.
  • Reliable
    We will always make sure that our customer's websites will be accessible 24/7 without any service interruption. To achieve this, we provide our entire customer base 99.99% uptime guarantee, which can be checked on our website.
  • Affordable
    We will always offer affordable services even though we are giving the best services and features to date. There is only one way to achieve this, to use the best and most unique marketing strategy on the web hosting industry.

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