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WHAT DOES NODEFIRSTTM SUPPORT STAND FOR?
There are 3 central tenets to XcellHost Cloud Services Pvt. Ltd. proprietary NodeFirstTM Support system.

Being available

  • Easily reachable
  • Going out of length to provide swift response
  • Ensuring proper communication about your services

Being Accountable

  • Monitoring your services 24x7x365
  • Ensuring 100% power uptime
  • Ensuring 99.9% network uptime

Being Answerable

  • Taking complete responsibility of all processes
  • Easy to understand
  • Ensuring proper execution of our SLA

GET IN TOUCH
We're here to help. Choose your preferred way of communication.

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Phone

Hosting experts located within a feet of your server for immediate resolution.

(8AM - 7PM IST Monday-Friday)

US: (214) 736-3566
India: (91) 141 4070666

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Live Chat

For any and all queries related to Sales, Support and Billing. Recommended when you need a quick update on anything.

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Support Ticket

Drop us a few lines about the problem you're facing from our member area and we'll get back to you asap! Most recommended mode for all technical support related communication.

Support Center

Features:

Dedicated Support Center

Email, Live Chat & Phone Support

24 x 7 Round The Clock Support

Support Team

Features:

XcellHost Support Team

Dedicated Support

Quality Support

Service Status

Features:

Check service status

Live updates of servers

Check anytime

Secure VPN Access

Features:

Secured access over servers

Qualified and professional staff

Fast and quick response

Knowledgebase

Features:

Access to our knowledgebase

Find solution quickly

Information about all services

Customer Center

Features:

Secure member panel

Assist you friendly

100% Satification

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